Returns Policy

If you are not happy with the way that your product has turned out then do let us know and we will happily resolve the problem for you. Our 100% customer satisfaction means that if you are not happy we will do all we can to make you happy. 

Please contact us within 21 working days of receipt via e-mail (help@huggler.com) telling us the order number, your name and the problem with the product. Our customer care team will then review and offer you either a refund, replacement or discount from your next order. Please note: We may ask for extra details before we can process the refund or replacement.