If you are not happy with the way that your product has turned out then do let us know and we will happily resolve the problem for you. Our 100% customer satisfaction means that if you are not happy we will do all we can to make you happy.
Please contact us within 21 working days of receipt via e-mail (firstname.lastname@example.org) telling us the order number, your name and the problem with the product. Our customer care team will then review and offer you either a refund, replacement or discount from your next order. Please note: We may ask for extra details before we can process the refund or replacement.
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