If you are not happy with the way that your product has turned out then let us know and we will happily resolve the problem for you. Our 100% customer satisfaction means that if you are not happy we will do all we can to make you happy.
Contact us via e-mail (firstname.lastname@example.org) telling us the order number, your name and the problem with the product. Our customer care team will then check your fault and then offer you either a refund, replacement or discount from your next order. Please note: We may ask for extra details before we can process the refund or replacement.